Shipping Policy

At Timetless, we're committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below for important information about delivery times, costs, and procedures.

Shipping Locations

We currently ship to addresses within Nigeria and select international destinations. If you're unsure whether we ship to your location, please contact us at support@bookmillep.myshopify.com before placing your order.

Processing Time

Orders are typically processed within 1-3 business days (Monday-Friday, excluding public holidays). You will receive a confirmation email once your order has been shipped with tracking information.

Shipping Methods & Delivery Times

Domestic Shipping:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days

International Shipping:

  • Standard International: 10-15 business days
  • Express International: 5-7 business days

Please note that delivery times are estimates and may vary depending on your location and customs processing for international orders.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the weight of your order. We offer free standard shipping on orders over a certain amount - check our current promotions for details.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package's progress and estimated delivery date.

International Orders

For international shipments, please be aware that:

  • You may be subject to import duties and taxes, which are the responsibility of the recipient
  • Customs processing may cause delays beyond our estimated delivery times
  • We are not responsible for any customs fees or delays

Shipping Issues

If your order hasn't arrived within the estimated delivery timeframe, please contact us at support@bookmillep.myshopify.com with your order number, and we'll investigate the issue.

Incorrect Address

Please ensure your shipping address is correct before completing your order. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

Questions?

If you have any questions about shipping, please don't hesitate to contact our customer service team. We're here to help!